Singapore Fintech Festival why innovation! X Lab Crawl 2019

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Singapore Fintech Festival why innovation! X Lab Crawl 2019

why innovation! 5 min
Singapore Fintech Festival why innovation! X Lab Crawl 2019

Join why innovation! at the Singapore FinTech Festival Innovation Lab Crawl featuring an line-up of exciting events at YD8 Lab. 

Listen to industrial experts from leading banking, insurance and travel companies to gather insights about the latest practices in digital adoption, organisational change, UI/UX and Agile transformation. Learn the actual "how to"s from major FinTech players and immerse yourself into some of the pioneering solutions and experience in the market.  Participate in FREE Agile and innovation workshops to deepen your knowledge in innovation and technology trends.

Day 1 | Session 1

14 Nov, 10am-12pm

Highlights:
  • Banking case study: How to create a new digital banking customer experience?
  • Design Thinking workshop (FREE!)
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When talking about “customer experience”, what exactly we are talking about? Is it about building an APP, a new website, a pleasant service, a more friendly pricing, or else? All answers are correct. In fact, a successful CX transformation includes everything. We have the pleasure of inviting a speaker from a world leading multi-billion asset private bank to share their 360 approach in creating a new digital experience.


Day 1 | Session 2

14 Nov, 1:30pm-3:30pm

Highlights:
  • Insurance case study: Automising claiming process with machine learning-based solution
  • Agile workshop (FREE!)
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Listen to our guest speaker from a leading life insurance provider in Singapore, about piloting digital platform that can process claims “in seconds” instead of the seven days needed now. In addition, they created the industry’s first claims-based pricing approach for private hospitalisation plans.  At the heart of all transformation efforts, it always lies customer experience.


Day 1 | Session 3

14 Nov, 4-6pm

​Highlights:
  • Banking case study: Creating the NextGen digital platform for transactional banking through Agile
  • Agile workshop (FREE!)
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Constant innovation is the key to fintech success. It is equally important to deliver and execute innovative ideas appropriately, translate them into relevant and tangible products, fast. Our guest speaker from a leading bank in Asia with a global network of more than 500 branches, will share about the adoption of new ways of working when leading the creation of a new digital platform for their corporate clients.

Day 2 | Session 1

15 Nov, 10am-12pm

​Highlights:
  • Insurance case study: How to redesign internal processes to adapt to new customer behaviours? 
  • Design Thinking workshop (FREE!)
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In the digital era, customer behaviour are changing faster than ever. In order to achieve success, getting the right strategic vision  is critical. It includes defining the depth and scope of the changes and the redesign of internal processes and structures. Listen to our guest speaker from a global leading insurer about how they apply design thinking methods to revamp internal processes for better customer experience. 


Day 2 | Session 2

15 Nov, 1:30pm-3:30pm

Highlights:
  • Airline case study: Opportunities and challenges in airline digitalisation and travel experience optimisation
  • Agile workshop (FREE!)
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Digital innovation is penetrating all industries. Airline companies, who host millions of travellers every day, are constantly upgrading their services with new technologies. What are the opportunities and challenges in the process? What are the essential techniques, talents and skills needed? Our guest speaker from a prestigious airline company will share about their own transformation journey.


Day 2 | Session 3

15 Nov, 4-6pm

​Highlights:
  • Banking case study: How to anchor an IT agile transformation by focusing on culture and mindset
  • Agile workshop (FREE!)
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Innovation is easy to say but hard to play. The banking players have been a frontier in digital transformation, but even they are challenged frequently by prompting continuous innovation. Our guest speaker from a leading global private bank will she light on their organizational Agile transformation program and the key learnings regarding culture and mindset shift for digital readiness. 


AboutPicture


why innovation! is a digital consultancy specialised in accelerating organisational transformation by increasing business agility and digital innovation. Over the past years, the company has helped companies in Finance, Transport, Retail and Healthcare industries in Asia tackle innovation challenges, nurture a culture of agility and institutionalise new ways of working to enhance the development of new digital products and services.

About
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Our innovation lab is designed for sharing creativity and insights, designing and validating ideas, building new knowledge, creating alignment, and developing innovative solutions. The name “YD8” originates from “ideate”, which is an essential step in design thinking process. We changed the starting “i” into “Y” to highlight that “every innovation starts with asking why”. The letter “D” represents digital while the number “8” is a pronoun of “-deate”.

 
 
The YD8 Lab is located strategically at ARC380, carrying close proximity to Central Business District, Marina Bay and the upcoming Paya Lebar Commercial Hub; as well as Bugis area, City Square Mall, Serangoon Plaza, and many more amenity centers. Presented as the new landmark in town, it is easily accessible for all drivers and commuters. Travelling around is a breeze with numerous MRT Stations and major expressways within vicinity. We look forward to welcoming you in our lab!
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