How we do it

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How we do it

How we do it Home/ How we do it
Our Change Management Approach
Successful transformations must address four key dimensions:
Strategy: setting a compelling vision and a sound transformation plan

By understanding business objectives and working culture, we facilitate the creation of a shared vision of the future Agile organisation and a sound adaptive transformation plan to achieve it.

Organisational Agility: building an Agile delivery capability

By using an iterative change process, we create customer-centric, multi-disciplinary and self-organised teams that create delightful customer experiences and deliver business outcomes.

Digital innovation: leveraging Agile to create digital business value streams

By collaborating between business and technology, we ingrain ideation practices, quick assumption testing and data-driven product management to optimise market-fit.

Agile mindset: nurturing a culture of empowerment and ownership

By training, shadowing and coaching people and teams, we develop awareness, buy-in and desire to embrace values of teamwork, trust, fast outcome, transparency and adaptiveness.

Our unique A3 approach ensures faster results and an ongoing transfer of knowledge that helps our clients develop strong internal capabilities to successfully lead their own transformation journey at a sustainable pace.
Our frameworks & methodologies - YANG
Our project delivery approach

At why innovation! we use a proprietary YANG framework – an Agile and systemic approach to delivery. 
This unique approach aims to execute our services concisely, by delivering value incrementally and continuously, whilst meeting our clients’ expectations.

Objective and client benefit

Years of successful project delivery experience and a proven track record helps us to leverage an assets-based delivery methodology, that ensures high quality and speedy delivery to our clients.

Our clients have enjoyed and appreciated our delivery and service approach. Some key characteristics of our YANG framework have been highlighted here.

Explicit customer expectation

Measurable outcome

Incremental value delivery

Increase Agile assets

Increase customer satisfaction

High quality delivery

Issue and risk management

Increase continuous improvement opportunity

Maximise transparency

How it works
1
Kick Off
  • Work with the client to set objectives and KPI 
  • Identify all stakeholders involved and assess their influence and favourability
  • Co-create transparent and effective communication plan and tracking
2
Scan and Backlog
  • Understand status quo and organisation readiness
  • Build a synthetic mission backlog with prioritisation
  • Kick start initial organisation discovery and preparation
3
Incremental delivery
  • Progressive service delivery, plan big and start from small
  • Regular backlog refinement and grooming
  • Regular review or demo with client
  • Regular retrospective to incorporate feedback and improvement
4
Delivery of value
  • Moving forward, co-create winning strategy and plan
  • Structured A3 and metrics reporting on deliverables
  • Co-create moving forward and winning strategy and plan
If I have seen further than others, it is by standing upon the shoulders of giants.
Isaac Newton
Agile best practices
We apply various Agile best practices to support organisations in their transformation journeys. These act as guidelines to help us set a baseline for the transformation process.
40+ Certified Coaches

Coaches are certified with professional bodies such as Scrum.org, SAFe, PMP, ITIL or IDEO. Each of us put these theories into practice while helping our clients to transform.

Transforming companies in three main domains

We are experts in Human-centric Design, Agile Transformation, and Business Innovation to to help clients become Adaptive organisations.

Hosted and supported over 40+ events and conferences

We actively support the Agile community by sharing the experiences and challenges we face while applying the Agile practices in real-life situations.

Reframing the problems to solve

We believe that any transformation starts with defining the right problems to solve. We help organisations identify these using the Stanford d.school design thinking approach. We use effective tools like empathy maps, customer journeys, value proposition canvas, jobs-to-be-done (and many more), to empathise with their stakeholders, identify unmet needs and discover hidden opportunities. This ensures customer centricity and helps in achieving the right product market fit.

Adopting the Agile way of working

Agile practices like Scrum and Kanban, provide a robust framework to teams for product development. At why innovation! we customise these frameworks to suits our clients’ specific context and needs to optimise results, improve team performance and foster collaboration.

Managing stakeholders’ expectations and needs

We believe in using visual aids to translate and understand ideas, concepts and organisational structures. Tools like service blueprints and stakeholder maps provide an overview of people, processes and props involved in the entire product ecosystem, which enables teams to reach out to the right stakeholders to advance product development.

Enabling Agility in the organisation as a whole

To lead organisation transformation and maintain a sustainable pace of continuous evolution, a top down initiative is essential to leverage teams’ capabilities to deliver business value earlier and faster. By using the management 3.0 model, we empower management with servant leadership skills to bring the best out of their teams. Through various leadership training and workshops, we equip leaders to champion both being Agile and doing Agile.

Innovation Lab

Are you an SME exploring new business opportunities or starting a digital transformation?
Are you an MNC looking for expertise or a space to conduct trainings and workshops?

Our Innovation Labs in Singapore and Hong Kong are designed to explore, ideate and build digital products:

  • Collecting market insights and user needs
  • Designing Personas and Customer Journeys
  • Brainstorming sessions to generate innovative solutions
  • Prototyping and testing new products/services
  • Create innovative Business models

A team of in-house experts including Innovation consultants, UI/UX Designers, Developers, Data Scientists and Growth Hackers will support your innovation journey with Design Thinking and Lean Startup practices.

Thanks to our Red Dot Innovation community we can also connect your with startups to explore new technologies and develop partnerships.

The space is entirely reconfigurable to host trainings, workshops, meetups or hackathons.

In 2019 we opened our doors to the FinTech Festival Innovation Lab Crawl! Contact us to organise a tour of our Innovation Labs!

HR Corner
Agile awareness
In order to adapt to the fast-changing digital, market and business landscape, there is an urgency for organisations to change their traditional ways of working.

In order to adapt to the fast-changing digital, market and business landscape, there is an urgency for organisations to change their traditional ways of working.

Agile is an iterative, incremental and collaborative way of project management and software development, that improves time to market, maximises business value and helps organisations quickly adapt to fast changing market needs. Although the Agile movement has its origins in the tech world, its underlying values and principles can be applied across domains to accelerate organisation transformation.

Doing Agile is easy but being Agile is complex. We believe that the biggest challenge to bring about organisational change lies in changing mindsets. It is essential to train, mentor and coach teams to develop awareness, acquire new knowledge, and transfer know-how to develop an Agile mindset at all levels across the organisation.

why innovation! offers a wide range of workshops and trainings for leaders, senior management and teams to help them understand and lead Agile adoption in their organisations.

Agile readiness
Is your organisation ready to adopt Agile ways of working? How far are you in your organisation transformation journey? What are the gaps that need to be addressed to reach your transformation goals? Do you have the necessary skills to make and manage this change?

Is your organisation ready to adopt Agile ways of working? How far are you in your organisation transformation journey? What are the gaps that need to be addressed to reach your transformation goals? Do you have the necessary skills to make and manage this change?

We conduct an Agile Scan for our clients to help them understand how Agile-ready they are. The Scan covers the following areas:

  • People and Culture
  • Organisation and Processes
  • Technology Excellence
A large focus of the scan is on People and Culture, that assesses the maturity of the organisation, teams and people around:
  • Communication and collaboration
  • Team dynamics
  • Technical excellence
  • Talent management
  • Leadership

The Agile Scan is evidence based. Data are collected through interviews, on-site observations, artefacts and deliverables. After data analysis and calculations, the result is visualised on our Agile Radar to identify gaps, that help us to recommend next steps for improvement.

At why innovation! we believe that for an organisation transformation to be successful, it needs to be a top-down initiative. It starts from changing mindsets, which puts the onus on leaders and senior management to build awareness and internal competencies to accelerate the process.

Our A3 approach
At why innovation! we follow our unique A3 coaching approach to transfer knowledge and capabilities to our clients so that they are equipped and empowered to lead and manage their own transformation journey at a sustainable pace.

At why innovation! we follow our unique A3 coaching approach to transfer knowledge and capabilities to our clients so that they are equipped and empowered to lead and manage their own transformation journey at a sustainable pace.

  • Our approach has been widely accepted by our clients across industries and markets
  • We have been successfully practicing this approach for over ten years
  • It can be applied at an individual, team or organisational level
  • Our consultants are expert practitioners, who transfer know-how by leading and demonstrating
  • The approach includes assessment tools which continuously help to track progress

Benefits:

  • Faster results: consultants are experienced in performing organisational change management
  • Client staff members have a continuous increase of responsibility building self-confidence
  • Ongoing knowledge transfer from consultants to client staff
  • Supports the reduction of external consultant need at the end of the project